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FAQ

Frequently Asked Questions

How can the CafeConnect Hotspot Solution benefit my cafe or restaurant?

The CafeConnect Hotspot Solution enhances the customer experience by providing seamless and user-friendly Wi-Fi services. It allows your patrons to easily access the internet using their devices, improving customer satisfaction and loyalty.

Do I need technical expertise to set up and operate the CafeConnect Hotspot Solution?

No, the CafeConnect Hotspot Solution is designed to be user-friendly and easy to set up. Our team will guide you through the setup process, and the system comes with intuitive interfaces and clear instructions to manage and operate the hotspot.

Can I customize the Wi-Fi login page with my cafe or restaurant branding?

Absolutely! CafeConnect allows you to customize the Wi-Fi login page to align with your cafe or restaurant’s branding. This creates a cohesive and personalized experience for your customers.

How does the CafeConnect Hotspot Solution ensure the security of my network and customers' data?

The CafeConnect Hotspot Solution includes robust security measures to protect your network and customers’ data. It utilizes industry-standard encryption protocols and implements strict privacy practices to ensure a secure Wi-Fi environment.

Can I track and analyze customer behavior and preferences using the CafeConnect Hotspot Solution?

Yes, the CafeConnect Hotspot Solution provides valuable insights into customer behavior and preferences. You can gather data on usage patterns, demographics, and engagement levels to make informed business decisions and improve your offerings.

Can I control and manage bandwidth usage for each customer accessing the hotspot?

Absolutely! With the CafeConnect Hotspot Solution, you have the ability to manage and limit the bandwidth usage for each customer. This helps ensure fair usage and prevents heavy downloading or uploading from affecting other users’ experience.

How can the CafeConnect Hotspot Solution help me engage with customers and promote my cafe or restaurant?

The CafeConnect Hotspot Solution allows you to engage with customers through personalized Wi-Fi start pages. You can showcase ads, daily menus, promotions, and social media links to increase customer engagement and drive more traffic to your business.

Is the CafeConnect Hotspot Solution expensive to setup?

If you already have a broadband internet connection available at your location our standard venue solution supporting up to 32 simultaneous users, is priced as low as, a one-off cost of €160 which includes a preconfigured gateway router, Splash Page customization, plus a monthly subscription of €14.00

Medium Venue package for up to 100 simultaneous users, and Large Venue packages 500+ users are also available, and pricing is subject to site survey.

Can I operate a 2nd secured WiFi network for Staff and POS systems?

Yes, your operations WiFi network to support your staff, ordering systems and POS is setup as a separate network to the managed guest network. With our QoS and bandwidth reservation features, the CafeConnect Hotspot Solution will always ensure that that bandwidth is available for these important operations, regardless of the number of guests/patrons connected.

What other feature or solution add-ons does CafeConnect offer?

The CafeConnect Table Ordering System, known as Menuu, is a convenient and efficient solution designed for cafes, restaurants, and bars. It utilizes QR code technology to enable seamless table ordering and payment processes. With Menuu, customers can use their smartphones to scan QR codes placed on tables, accessing digital menus and placing orders directly from their devices. The system can be integrated with the venue’s POS (Point of Sale) system, streamlining the order flow and ensuring efficient communication between the customer, kitchen, and staff.

The Menuu Table Ordering System offers several benefits to both venue operators and customers. For operators, it simplifies the ordering process, reduces wait times, and improves operational efficiency. By eliminating the need for physical menus and manual order taking, staff can focus more on providing excellent service and attending to customer needs. The system also allows for easy menu updates, promotions, and customization to suit specific requirements.

For customers, Menuu provides a convenient and contactless dining experience. They can browse the digital menu, view item descriptions and prices, and customize their orders as needed. Once the order is placed, it is seamlessly transmitted to the kitchen, reducing errors and minimizing wait times. Customers can also make payments directly through their smartphones, enhancing convenience and safety.

With Menuu, venues can enhance customer satisfaction, increase table turnover, and optimize their operations. It offers a modern and streamlined approach to table ordering, aligning with the evolving digital trends in the food and beverage industry. Whether it’s a casual cafe, a bustling restaurant, or a lively bar, the CafeConnect Table Ordering System provides a user-friendly and efficient solution to enhance the overall dining experience for both operators and customers.

Built For Cafés, Restaurants and Bars

CafeConnect offers WiFi Hotspot solutions leveraging Social Media login for users, and well as QR Code based table ordering solutions.